Terms & Conditions
These terms apply when you browse or purchase from the Ookielz online store.
Last updated: 27 October 2026
Using This Website
By using this website, you agree to use it lawfully and not to interfere with its security, operation or other customers’ use. Please provide accurate information when creating an account or placing an order.
Products and Availability
We aim to present product descriptions, images and prices clearly. Screen settings may affect how colours appear. Product availability, descriptions and prices may change; the price and details shown at checkout before you submit an order are the ones to review before purchase. Please read product specifications, materials, size and care instructions carefully.
Orders and Payment
Submitting an order is a request to purchase the selected items. Order acceptance, payment authorisation and dispatch may involve additional confirmation. If an item is unavailable or an order cannot be fulfilled, we will communicate the next steps and arrange any eligible refund as required.
Shipping, Returns and Refunds
Delivery information is described in our Shipping Policy. Return and refund requests are handled under our Returns & Refunds Policy and applicable consumer law. Nothing in these terms limits rights that cannot lawfully be excluded.
Accounts and Website Content
You are responsible for keeping your account credentials secure and notifying us if you suspect unauthorised access. Website text, branding and design may not be copied or reused without permission, except where permitted by law.
Third-Party Services
Payment providers, delivery services and external websites may be governed by their own terms. We are not responsible for third-party services beyond obligations imposed by applicable law.
Privacy
Please review our Privacy Policy to understand how information is handled.
Changes and Contact
We may update these terms when our store or legal requirements change. The latest version will be published on this page. For questions, visit Contact Us.
These are general website terms and should be reviewed for your business details and applicable Indian laws before launch.